Custom CRM Solutions in Loudoun County & Northern Virginia
Client Relationship Managers or CRM's are the life blood of any business. With how far technology has come, having the right messaging that gets to your clients in the right sequence, getting special offers to your clients for promotions and even more importantly having a technology that can help to deepen your relationship with your clients can be the difference in repeat business and recurring revenue for your business.
Our experts have put together a Client Relationship Manager that is fully customizable allows you to track sales, see your pipeline and funnel, message, track reviews on various platforms (Google, Facebook, yelp, etc.) and send emails all from one dashboard. A CRM should allow you to see what is important in your business at a glance, predict the revenue you will have, and see where all of your clients are at any step of the process. Your CRM should also be accessible for your employees to update and utilize and should also be mobile so you can edit on the fly from your cell phone. It's not okay to use a napkin, a notebook, or other paper formats in business anymore to really expand your business and keep everyone on the same page. To truly grow and keep your team all on the same page, you need a software that is powerful, able to be customized, increases production and is accessible from anywhere.
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How the Right CRM Can Change Your Business
Engagement is key when it comes to developing long lasting relationships with clients and you spend a lot of money on advertising and making sure your sales funnel is tuned in for a great return on your ad spend. As a business, we should not only strive for one sale of our services or our products, but really work to create relationships with our client base. Knowing that we are not only providing a product or a service that our clients want but have the tools that can deepen the bonds of a client/business relationship can be game changing. Clients deeply appreciate when they are thought of, don't expect it and it comes across as genuine. Heck, even our relatives forget important dates and birthdays every so often.
Imagine being able to automate the process of sending out happy anniversary texts to your client database. Imagine being able to drop a voicemail, email or text to a group of people for an important update, client milestone, or more. What if your Google messages and Facebook messages for your business all came to one place along with your text messages and the ease of tracking and responding to these. Imagine if your entire team had access to respond and wow your client base so clients didn't have to wait hours (or heck, even days sometimes) to hear back from you.
For the most part, anything that you can dream up, we can make happen within our custom Client Relationship Manager. This can be a game changer for any business that does not currently have a CRM in place or has a CRM that is not fully customizable for your business.
Imagine being able to automate the process of sending out happy anniversary texts to your client database. Imagine being able to drop a voicemail, email or text to a group of people for an important update, client milestone, or more. What if your Google messages and Facebook messages for your business all came to one place along with your text messages and the ease of tracking and responding to these. Imagine if your entire team had access to respond and wow your client base so clients didn't have to wait hours (or heck, even days sometimes) to hear back from you.
For the most part, anything that you can dream up, we can make happen within our custom Client Relationship Manager. This can be a game changer for any business that does not currently have a CRM in place or has a CRM that is not fully customizable for your business.